Home » Gadgets » Massacre against We-Vibe: Vibrator manufacturer pays compensation in millions

Massacre against We-Vibe: Vibrator manufacturer pays compensation in millions

Friday, August 18th, 2017 | Gadgets

The dispute between the users of a smart vibrator and the Canadian manufacturer firm Standard Innovation has finally been settled. The competent judge in the US state of Illinois approved a settlement last March between the plaintiffs and the company.

According to this, people who bought a We-Vibe vibrator and used the app that was used would receive a compensation of 10,000 US dollars. Who only bought the device and it had not connected to the Internet, gets 199 US dollars. The company has to provide four million Canadian dollars for the compensation of the app customers. A million Canadian dollars should be deposited for pure buyers. This corresponds to a sum of EUR 3.3 million at the current exchange rate.
Customers did not know anything about the collection
The device could only be used in its entirety when users connected it via Bluetooth to an Android smartphone or iPhone and used the app developed by the manufacturer. The We-Vibe enabled remote control of the vibrator. By enabling the "Connect Lover" function, the partner was also invited to control the device. The applicant specifically complained that the apps had downloaded confidential data to the manufacturer without notifying the customer.

In this way, the period of usage would be recorded as well as the selected vibration settings and, together with the mail address of the users, sent to a server in Canada. Also, when using the "Connect Lover" feature, information would be gathered, including the temperature of the device and the battery level. ConnectLover also allows users to exchange chats or video messages.
Temperature measurement should protect chips
However, no consent of the users to the data transmission was ever given, emphasized the applicant in the collective action filed in September 2016. The company would not specifically communicate this issue because potential customers might feel disturbed. The complaint is also based on the fact that the company actively applies the app functionality of the vibrator to the packaging. On a specially configured website, users of the collective complaint could join.
However, the applicant was not aware of the unwanted data transmission. At the Hackerkonferenz Defcon in August 2016 two security researchers reported what data the device sends to the manufacturer. Standard innovation had justified the use of data, including market research. The temperature is transferred to ensure that the chips run smoothly in the device.

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